A CBS broadcast of the N.F.L. playoff sport between the Cleveland Browns and Kansas Metropolis Chiefs was briefly reduce off for viewers in New York and another areas on the East Coast on Sunday, prompting complaints and confusion amongst viewers and a scramble to seek out different methods to observe the sport.
The outage started about 20 minutes earlier than the scheduled kickoff at 3:05 p.m. Japanese time, throughout the community’s pregame present as a section with the analyst Invoice Cowher interviewing Browns Coach Kevin Stefanski was nearing an finish. Some viewers noticed clean screens whereas others weren’t capable of tune to the channel or noticed error messages indicating CBS was unavailable.
The outage lasted about 30 minutes, returning simply after Chiefs quarterback Patrick Mahomes ran within the sport’s first landing and Harrison Butker missed an additional level try (that’s why the rating was 6-0, in case you missed it).
Nearly instantly after noticing the failure, viewers started voicing their confusion and outrage on social media. The failure appeared to primarily have an effect on the New York metropolitan space and another components of the Northeast, and the telecast appeared to nonetheless work on streaming platforms and a few channels displaying the sport in Spanish.
WCBS-TV, the New York CBS affiliate that’s owned by the community itself, acknowledged the issues in a press release.
“There are technical difficulties at WCBS affecting some components of the NY space,” the station mentioned. “We’re conscious and dealing on an answer.”
The N.F.L. declined extra remark and referred inquiries to CBS.
Kevin Draper contributed reporting.